Following recent changes in European Data Privacy Laws we have updated our policy
Why we collect your Data
We want to give you the best possible experience when using industrial-links.com, the data we hold about you helps us to understand if our website is performing well for you on different devices. We also use data to understand where our customers are coming from so we can understand if advertising works for us. When customers order over the phone we use your name and address details to process orders. This data is saved on our office servers and computers for the active order and for historical purposes. We also collect your name and email for very occasional newsletters which feature offers.
How we collect your data
We do this by taking customer details over the telephone and by using Google Analytics which stores cookies on your device when you visitour website. We take care with your Data and take steps to protect it.
When a customer make a purchase we retain your order confirmation which includes your name, address, email and telephone number and your order details on our server and office computers which uses a firewall. We keep this data so we can view our customers previous orders and we can track back to an orders where needed.
We will never share your data other than the address with delivery companies.
We will never to sell or monetise your data
We will always give you control over your data and preferences
We will store everything we hold about you securely
If you would like to have some or all of your data removed please contact us and we will delete it.
Cookies and Google Analytics
Cookies stored on your computer or device will be used to help understand how you found industrial-links.com and if we can understand ways to enhance your shopping experience once on our website. Basic cookies are also used to log your web session so we can understand which types of products our customer are interested in.
Enquires sent by email are retained on our web server and protected by a firewall. Your email, name, and or address and telephone number are also held on our office computers for historical purposes.
We never share data with any third parties.
Our duty and your right to remove your data.
If for any reason there was a data breach of any kind we would advise you straight away. If you would like to remove your data from our webserver and office computers please contact us and we will do so as a matter if urgency.
When data is stored on paper, it should be kept in a secure place where unauthorised people cannot see it.
These guidelines also apply to data that is usually stored electronically but has been printed out for some reason:
When not required, the paper or files should be kept in a locked drawer or filing cabinet
Employees should make sure paper and printouts are not left where unauthorised people could see them, like on a printer.
Data printouts should be shredded and disposed of securely when no longer required.
Data should be protected by strong passwords that are changed regularly and never shared between employees.
If data is stored on removable media (like a CD or DVD), these should be kept locked away securely when not being used.
Data should only be stored on designated drives and servers, and should only be uploaded to an approved cloud computing services.
Servers containing personal data should be sited in a secure location away from general office space.
Data should be backed up frequently.
All servers and computers containing data should be protected by security software and a firewall.
Owner and Data Controller
19 Ventura Place
Upton Industrial Estate