Our Team
Mandy Backhouse
Mandy started in the industry with EW Bearings who were part of the Unipart Group. She started as a van driver, then progressed through van sales to inside sales and eventually became Branch Manager. She learnt all aspects of the business during her employment with EW Bearings.
Mandy left in 1994 to start Industrial Links and finds it hard to believe that is has now been established for twenty years. She works in every aspect of the business and develops strong relationships with customers to enable the best all round service level possible.
She is especially keen to promote vendor managed inventory on site which Industrial Links has proven to save their customer time, money and stock shortages.
She still gets over excited when her first love, bearings come in on the trade counter!
E-Mail: mandy@industrial-links.com
DAWN MILLARD
Dawn started in the industry with Wippermann Chains in Birmingham and relocated to Dorset when the company moved south to merge with a large engineering company. She started in a sales role and was promoted to sales manager in charge of a busy sales and administration department for the company, dealing with key OEM and distribution account customers.
She joined Industrial Links in 2002 in a sales role and soon became a popular contact with the customers; she runs and maintains the busy MOD contract for the company which is countrywide.
Dawn has progressed within the company and is in charge of the finance department and in 2017 became a director. She hasn’t forgotten any of her sales skills and occasionally gives the sales team a reminder of this!
E-Mail: Dawn@industrial-links.com
STUART SMITH
Stuart has worked within the power transmission market for most of his career and was in charge of distribution at a large local engineering company.
He joined Industrial Links expanding sales team in 2004. Stuart has progressed through the company and is now in charge of key accounts and has a great depth of knowledge which has made him a popular point of contact with our customers.
Stuart’s hands on approach and desire to find out how things work helps him see things from the customers prospective. He loves getting involved in specialist projects and solving problems.
His wicked sense of humour makes our office a fun place to be, he also has a love of Land Rovers and all things mountain biking!
E-Mail: stuart@industrial-links.com
CRAIG SHELDON
Craig joined the team in 2015. He has worked for national and independent bearing companies in the South East for over 30 years.
He has a broad knowledge of engineering products and also loves to visit customers on site to problem solve. Craig is dedicated and will spend many hours trying to source items for his customers
He has loved this county for many years, taking many holiday’s down here and has now settled with his family in West Dorset.
His unique sense of humour keeps the team laughing. He is a familiar welcoming face on the trade counter and out and about visiting customers.
Craig loves rocking out and playing his guitar in his spare time, as well as watching the odd game of footie.
E-Mail: craig@industrial-links.com
ROB CARTWRIGHT
Rob joined the sales team in 2013. Coming originally from Wolverhampton, he has just “celebrated” 30 years in the power transmission industry.
Rob started his career with Bearing Services Limited, who are a National distribution company and during his nineteen year career, he managed branches in the Midlands and worked with many industries supplying specialist bearing and power transmission products. In 2003 he moved to a distributor of power transmission products and worked in the trade division heading up a unique department which supports the distribution sector.
His depth of knowledge of bearings and power transmission and his tenacious sourcing abilities have been a great addition to the Industrial links team.
Rob enjoys Motorsport, everything Star Wars and music. He is enjoying his new life living on the southern coast, so much so that we have to stop him wearing his flip flops to work!
E-Mail: rob@industrial-links.com
IAN DAVIES
Ian joined the Industrial Links team on 2019 as our van sales.
He has worked in the sign business for many years with his own business and in his spare time he still helps his twin brother with the odd sign or two.
Driving around the Dorset countryside is a good swap for the factory.
He is always happy and cheerful and ensures that our customer’s get the goods that they require on time.
For local customers, feel free to pop down to our trade counter and speak to an expert. We are open:
- Mon – Friday: 08:00 to 17.00
- Saturday: 08.00 to 12.30
- Sunday: Closed
Online air and hydraulic catalogue here
View CatalogueHappy Customers
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John Smiths – Plant Hire
Found exactly the part I needed which other companies just couldnt get hold of.”
Excellent Service – Fast Delivery
★ ★ ★ ★ ★ -
Sure Tech Manfacturing
“Found our One Stop for our suplies making part supply continuity easy!”
★ ★ ★ ★ ★
Very competitve on price and knowledgable -
Mary Jane – MD – TPR Welding
“We order components regulary from Industrial Links – reliabilty and the right parts – critical to our business”
★ ★ ★ ★ ★
Very Helpful Staff – The right parts on time!
Delivery options
Express Shipping
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Our Trade Counter
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Local Trade Delivery
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